IT Team Leader

Job purpose

The IT Team Leader will manage and direct the School’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service)

·       Supervisory Responsibilities:

·       Hires and trains IT staff.

·       Schedules, organizes, and assigns projects to members of the IT team.

·       Conducts performance evaluations that are timely and constructive.

·       Cooperate and connect with IT Group and Department to build up and develop IT value

Duties And Responsibilities

·       Leads development and implementation processes for the organization’s IT

systems and departments.

·       Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.

·       Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.

·       Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.

·       Oversees security of systems, networks, and enterprise information.

·       Manage and Operate School systems LMS, Applications …

·       Facilitates IT security audits or investigations.

·       Develops and maintains relationships with external IT vendors and service providers.

·       Coordinates multisite IT systems via enterprise resource planning (CRM/ERP …).

·       Performs other related duties as assigned.

Job Specifications

Education

·       Bachelor’s degree required.

·       At least five years of experience managing an IT department.

Specific knowledge Skills

·       Excellent verbal and written communication skills.

·       Proficient in latest technology for IT systems and management.

·       Proficient in Microsoft Office Suite or related software.

·       Excellent organizational skills and attention to detail.

·       Excellent analytical and management skills.

·       Excellent interpersonal skills.

·       Through understanding of IT and practical applications to support the company’s

goals

Personal Characteristics

·       Prolonged periods sitting at a desk and working on a computer.

·       Must be able to lift up to 15 pounds at times.

Working condition

·       Office hour