ADMISSION COUNSELOR

Job Purpose
Successfully and fully achieve the school's enrollment targets.
Provide professional customer service and experience, and satisfy potential and current parents. 

Job Description 

• Successfully convinced parents to enroll all their children in the school and pay the full tuition fees as stipulated by SNA Marianapolis.
• Provide comprehensive and persuasive advice on programs, tuition packages, preferential programs, admission processes, and admission requirements at SNA Marianapolis school, according to parents' wishes; emphasize the school's strengths and convince parents that SNA Marianapolis is the best choice for their children;
• Take potential parents, including parents and students, on a tour of the school, introduce the activities taking place on campus, and explain the outstanding features of the facilities (functions, equipment, etc.); the curriculum, the international teaching staff, and the professional staff.
• Closely follow up and nurture potential parents thru in-person meetings, phone calls, emails, or any convenient online chat platform to ensure they are fully informed about the school's information, events, and promotional programs, enabling them to proceed with enrollment and tuition procedures;
• Arrange for students to take entrance exams, notify parents of the results, assist parents in completing admission applications, provide relevant documents, and contact relevant departments to complete the necessary steps for enrollment (accounting, school services, academic services, etc.);
• Receive customer information lists (from social media platforms, websites, event information, acquaintances, referrals, etc.) and make daily phone calls to identify potential parents, with the goal of converting them to enroll their children at SNA Marianapolis;
• Successfully and fully achieve assigned KPIs with the highest level of responsibility by effectively converting potential parents to enroll their children at the school;
• Participate in and support all communication activities, recruitment events, and academic activities of the school, such as recruitment programs, on-campus activities, academic conferences, exhibitions, school visits, off-campus recruitment events, etc.
• Coordinate with teachers and staff from other departments to ensure that students attending the school receive the best possible care;
• Receive feedback/requests from parents and forward them to relevant departments; ensure that all feedback/requests are handled well with the highest level of responsibility. ;
• Complete other tasks assigned directly by superiors.

Job Requirements
• Can communicate in English, including listening, speaking, reading, and writing.
• Recruitment Assessment: Excellent (recruit 30 students / 12 months), Average (recruit 15 students / 12 months).
• Ability to communicate, negotiate, and bargain.
• Creative, detail-oriented, careful, team player, proactive, and good planning/communication skills.
• Possesses good empathy and human service skills.
• Commitment to results, dedication to work, and long-term intention.
• Basic computer skills (Microsoft Office, Email).

Education & Qualifications

• Bachelor’s degree in Education, Counseling, Sales, Marketing, or related field
• Previous experience in college admissions, counseling, or related field preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Demonstrated ability to work independently and as part of a team
• Knowledge of higher education admission processes and financial aid
• Proficiency in using computer software and online databases

*Please note that only candidates selected for further consideration will be contacted